{"id":38854,"date":"2019-04-05T00:00:58","date_gmt":"2019-04-04T16:00:58","guid":{"rendered":"https:\/\/case.ntu.edu.tw\/blog\/?p=38854"},"modified":"2022-01-04T03:01:06","modified_gmt":"2022-01-03T19:01:06","slug":"%e6%99%ba%e6%85%a7%e8%a3%bd%e9%80%a0%e8%ae%93%e7%94%9f%e6%b4%bb%e6%9b%b4%e5%8a%a0%e4%be%bf%e5%88%a9","status":"publish","type":"post","link":"https:\/\/case.ntu.edu.tw\/blog\/?p=38854","title":{"rendered":"\u667a\u6167\u88fd\u9020\u8b93\u751f\u6d3b\u66f4\u52a0\u4fbf\u5229"},"content":{"rendered":"<div class=\"single-post-media clr\">\n<div class=\"post-thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/highscope.ch.ntu.edu.tw\/wordpress\/wp-content\/uploads\/2019\/04\/12271.jpg\" alt=\"\u667a\u6167\u88fd\u9020\u8b93\u751f\u6d3b\u66f4\u52a0\u4fbf\u5229\" width=\"490\" height=\"340\" \/><\/div>\n<\/div>\n<div class=\"entry clr\">\n<div 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Performance Indicators, KPI\uff09\uff0c\u8209\u4e00\u4e9b\u4f8b\u5b50\u4f86\u8aaa\uff0cKPI\u53ef\u80fd\u6703\u5305\u542b\u6a5f\u81fa\u7684\u53ef\u9760\u5ea6\u3001\u6709\u6642\u9593\u7684\u9650\u5236\u3001\u54c1\u8cea\u8981\u597d\u3001\u6210\u672c\u8981\u4f4e\uff0c\u9019\u4e9bKPI\u80fd\u5e6b\u52a9\u6211\u5011\u6aa2\u8996\u662f\u5426\u80fd\u9054\u5230\u57fa\u672c\u7684\u8981\u6c42\u3002<\/p>\n<p><strong>\u667a\u6167\u5de5\u5ee0<\/strong><\/p>\n<p>\u5728\u4e00\u500b\u88fd\u9020\u7cfb\u7d71\u4e2d\u6709\u8a31\u591a\u500b\u5de5\u4f5c\u5340\u584a\uff0c\u4f8b\u5982\u8a2d\u8a08\u3001\u88fd\u7a0b\u7576\u4e2d\u7684\u52a0\u5de5\u3001\u63a7\u5236\u4ee5\u53ca\u7522\u54c1\u5b8c\u6210\u4e4b\u5f8c\u7684\u6aa2\u9a57\u3002\u88fd\u9020\u4e26\u4e0d\u80fd\u60b6\u8457\u982d\u9589\u9580\u9020\u8eca\uff0c\u5fc5\u9808\u548c\u793e\u7fa4\u6709\u6240\u4e92\u52d5\uff0c\u88fd\u9020\u7cfb\u7d71\u751f\u7522\u7522\u54c1\u7d66\u793e\u7fa4\u4f7f\u7528\u7684\u6642\u5019\uff0c\u793e\u7fa4\u6703\u7d66\u4e88\u88fd\u9020\u7cfb\u7d71\u56de\u994b\uff0c\u9019\u4e9b\u56de\u994b\u63d0\u4f9b\u4e86\u4e00\u4e9b\u88fd\u9020\u7cfb\u7d71\u53ef\u4ee5\u6539\u5584\u7684\u65b9\u5411\u3002<\/p>\n<p>\u6b64\u5916\uff0c\u5728\u88fd\u9020\u7cfb\u7d71\u4e2d\u6709\u5f88\u591a\u7684\u529f\u80fd\u90e8\u5206\uff0c\u4f8b\u5982\u7522\u80fd\u898f\u5283\u3001\u54c1\u8cea\u7ba1\u7406\u3001\u5de5\u4f5c\u6392\u7a0b\u3001\u7dad\u4fee\uff0c\u9019\u4e9b\u529f\u80fd\u7684\u5b58\u5728\u4f7f\u5f97\u88fd\u9020\u904e\u7a0b\u53ef\u4ee5\u66f4\u70ba\u9806\u5229\u3002AI\u626e\u6f14\u7684\u89d2\u8272\u5c31\u662f\u5f9e\u9019\u500b\u90e8\u5206\u5207\u5165\uff0c\u63d0\u5347\u529f\u80fd\u9762\u7684\u6548\u679c\uff0c\u8b93\u88fd\u9020\u8b8a\u7684\u66f4\u52a0\u667a\u6167\u3001\u66f4\u52a0\u7cbe\u6e96\u3002<\/p>\n<p>\u76f8\u8f03\u65bc\u50b3\u7d71\u7684\u88fd\u9020\u7cfb\u7d71\u6c92\u8fa6\u6cd5\u63d0\u4f9b\u5373\u6642\u8cc7\u8a0a\u5354\u52a9\u6c7a\u7b56\u5224\u65b7\uff0c\u667a\u6167\u5316\u7684\u88fd\u9020\u7cfb\u7d71\u6703\u6709\u4e00\u4e9b\u6a5f\u5236\u8b93\u5373\u6642\u7684\u6539\u5584\u548c\u63a7\u5236\u6210\u70ba\u53ef\u80fd\u3002\u56e0\u6b64\u901a\u5e38\u5b9a\u7fa9\u667a\u6167\u5de5\u5ee0\u90fd\u662f\u6c7a\u7b56\u5c0e\u5411\u7684\uff0c\u9019\u500b\u6c7a\u7b56\u904e\u7a0b\u4e2d\u6703\u5229\u7528\u5230\u8a08\u7b97\u667a\u6167\u3001\u81ea\u6211\u5b78\u7fd2\u7684\u6027\u8cea\uff0c\u4f86\u6700\u4f73\u5316\u88fd\u9020\u904e\u7a0b\u3002<\/p>\n<p><strong>AI<\/strong><strong>\u5354\u540c\u4e0b\u7684\u667a\u6167\u88fd\u9020<\/strong><\/p>\n<p>\u667a\u6167\u88fd\u9020\u8ddf\u81ea\u52d5\u5316\u8207\u96fb\u8166\u7db2\u8def\u6574\u5408\u606f\u606f\u76f8\u95dc\uff0c\u6700\u521d\u88ab\u8a8d\u70ba\u548c\u4e09\u500b\u9762\u5411\u6709\u95dc\uff1a\u7b2c\u4e00\u500b\u9762\u5411\u662f\u6a5f\u53f0\u7684\u80fd\u529b\uff0c\u5305\u542b\u7dad\u4fee\u4fdd\u990a\uff0c\u4ee5\u53caTroubleshooting\u9664\u932f\uff1b\u7b2c\u4e8c\u500b\u9762\u76f8\u662f\u88fd\u9020\u57f7\u884c\u7cfb\u7d71\uff0c\u5305\u542b\u6392\u7a0b\u3001\u5b58\u8ca8\u7ba1\u7406\u7b49\u7b49\u88fd\u9020\u904e\u7a0b\uff1b\u7b2c\u4e09\u500b\u9762\u5411\u5247\u662f\u81ea\u52d5\u5316\u7269\u6599\u904b\u8f38\u7cfb\u7d71\uff0c\u9019\u500b\u9762\u5411\u4e00\u822c\u662f\u5e0c\u671b\u904b\u8f38\u6d3b\u52d5\u8d8a\u5c11\u8d8a\u597d\u7684\uff0c\u7c21\u55ae\u4f86\u8aaa\uff0c\u5c31\u50cf\u662f\u4e00\u679d\u7b46\u5f9e\u5de6\u624b\u63db\u5230\u53f3\u624b\u9084\u662f\u4e00\u652f\u7b46\uff0c\u904b\u8f38\u50b3\u9001\u767c\u751f\u4e86\uff0c\u4f46\u9019\u500b\u904e\u7a0b\u88e1\u7522\u54c1\u6c92\u6709\u50f9\u503c\u63d0\u5347\uff0c\u6240\u4ee5\u5e0c\u671b\u8d8a\u5c11\u8d8a\u597d\u3002<\/p>\n<p>\u6709\u4e86AI\u4e4b\u5f8c\uff0c\u6211\u5011\u53ef\u4ee5\u9032\u4e00\u6b65\u6539\u5584\u81ea\u52d5\u5316\u88fd\u9020\u7684\u6d41\u7a0b\u3002\u6bd4\u5982\u5728\u50b3\u7d71\u4e0a\uff0c\u6211\u5011\u5c0d\u65bc\u6a5f\u5668\u63a1\u53d6\u9810\u9632\u4fdd\u990a\u7684\u65b9\u5f0f\uff0c\u6469\u6258\u8eca\u3001\u8f4e\u8eca\u7684\u4fdd\u990a\u5c31\u662f\u4e00\u500b\u5f88\u751f\u6d3b\u7684\u4f8b\u5b50\uff0c\u6211\u5011\u7fd2\u6163\u4ee5\u4e00\u5b9a\u91cf\u7684\u91cc\u7a0b\u6216\u8005\u6642\u9593\u9032\u884c\u9810\u9632\u4fdd\u990a\u7684\u5de5\u4f5c\u3002\u5728AI\u7684\u5e6b\u52a9\u4e0b\uff0c\u6211\u5011\u53ef\u4ee5\u9032\u884c\u9810\u6e2c\u4fdd\u990a\uff0c\u53ea\u8981\u5728\u9069\u7576\u7684\u6642\u9593\u9032\u884c\u4fdd\u990a\u5c31\u597d\uff0c\u9019\u548c\u904e\u53bb\u7684\u9810\u9632\u4fdd\u990a\u662f\u6709\u6240\u4e0d\u540c\u7684\u3002<\/p>\n<p>\u5728\u667a\u6167\u88fd\u9020\u7684\u67b6\u69cb\u4e0b\uff0c\u5305\u542b\u7d71\u8a08\u88fd\u7a0b\u63a7\u5236\u3001\u5148\u9032\u88fd\u7a0b\u63a7\u5236\u3001\u865b\u64ec\u91cf\u6e2c\u3001\u5de5\u5ee0\u7684\u6c34\u96fb\u6c23\u7684\u7ba1\u63a7\u3001\u6c59\u67d3\u6392\u653e\u7b49\u7b49\uff0cAI\u7684\u52a0\u5165\u80fd\u70ba\u81ea\u52d5\u5316\u88fd\u9020\u6d41\u7a0b\u5e36\u4f86\u8a31\u591a\u6539\u5584\uff0c\u518d\u52a0\u4e0a\u7269\u806f\u7db2\u3001\u5927\u6578\u64da\u7684\u6280\u8853\uff0c\u8b93\u6211\u5011\u9054\u5230\u524d\u77bb\u6027\u6c7a\u7b56\u7684\u76ee\u6a19\u2014\u2014\u7576\u9810\u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